Find answers to common inquiries about our trading services, investment options, security measures, and everything.


  • 1. What is the core essence of PEPPERSTONEFX?

    PEPPERSTONEFX, is a revolutionary and innovative financial platform that combines the trading power of three major markets: forex, cryptocurrencies, and commodities. The platform leverages cutting-edge AI technology to analyse market data in real-time, providing users with opens doors to exceptional profit-making opportunities.

  • 2. Is PEPPERSTONEFX a legally compliant venture?

    Absolutely! PEPPERSTONEFX has earned its reputation as a trustworthy and transparent player in the competitive financial trading industry. The company is diligently committed to regulatory compliance and has obtained legal registrations in the United Kingdom, the United States and New Zealand.

  • 3. When did PEPPERSTONEFX establish itself as a business? By Whom?

    Mr. Alastair Prescott founded PEPPERSTONEFX in the year 2010, establishing its online presence .

  • 4. How does PEPPERSTONEFX operate to ensure consistent profits?

    At PEPPERSTONEFX, we employ advanced trading techniques, guided by AI algorithms, to navigate market fluctuations and generate fixed revenue. Our team of experts, including traders and AI specialists, work tirelessly to ensure accuracy and efficiency in our operations.

  • 5. Who are the key figures behind PEPPERSTONEFX and their expertise?

    Alastair Prescott, the visionary CEO, brings a wealth of experience in trading and financial management. His leadership drives the continued growth and prosperity of PEPPERSTONEFX. The team includes brilliant minds like Mrs. Esme Ravenscroft, Tech Wizard, with expertise in technology, Mr. Hamza Karim, Finance Master, Mr. Joshua Gleeson, Trade Warrior, Mrs. Shirley Atwood, Business Builder. Together, they shape the future of finance.

  • 6. How does PEPPERSTONEFX look to expand in the next 5 years?

    Over the next 5 years, PEPPERSTONEFX envisions a robust expansion plan that includes Geographic Reach, Partnerships and Collaborations, Research and Development and Sustainable growth.


  • 7. How Do I start? Who is a Sponsor?

    You can start by registering an account with us using just your email address. You will need a sponsor ID to join or you can get it on the registration page in case you do not have any. $49 is the entry fee to start earning on your investments.

  • 8. Where can I find my account user ID, secure pin, and my account password?

    Once you register an account with us, our system will immediately send you a credentials email containing your account user ID, account password, and transaction security pin. Once an account is created with us, you establish a forever bond with us. Your account has a life time validity.

  • 9. I cannot log in to my account. My email id is not verified. How do I re-verify my email id address?

    In order to log in to your dashboard, your account email must be verified. If you missed verifying your email address, you can navigate to the "RESEND EMAIL VERIFICATION LINK" button on our login page to receive a fresh email verification link to your inbox.

  • 10. Can I create multiple accounts in PEPPERSTONEFX and invest multiple times?

    Users can create multiple accounts using one email address. We allot a different User ID to every account created. Also, users are allowed to invest multiple times in a single account or across accounts.

  • 11. Is age under 18 allowed to open an account with PEPPERSTONEFX?

    Yes, there is no age restriction for opening an account with PEPPERSTONEFX. We welcome young entrepreneurs and anyone interested in blockchain, AI, and digital currency exposure to join our platform.

  • 12. Can I change my account user ID?

    Once the account user ID is assigned, it cannot be changed through our system. Please ensure to use the same account user ID that was shared with you via email.

  • 13. Where can I find my network referral links?

    You can find your network referral links on the front page of your user dashboard. Scroll down a bit, and you'll see your left and right network referral links. These referral links help you place users under you when they register with PEPPERSTONEFX using your referral link.

  • 14. Can I change my sponsor once after I registered or invested under them?

    No, once you have registered or invested under a particular sponsor, it is not possible to change your sponsor later. You will need to continue with the same sponsor or create a new account with a different sponsor if you wish to make a change.

  • 15. How can I recover my forgotten password?

    If you have forgotten your account password, you can visit our login page and click on the Forgotten password option. This will prompt you to request a password reset link. Follow the instructions in the link to reset your password.

  • 16. How can I change my registered email id address?

    To change your registered email address, log in to your user dashboard area and look for the option to change your email. You will need to provide your old and new email addresses and request an OTP (One-Time Password) for verification. Once verified, your new email address will be updated. Note: After changing your email address, make sure to verify the new email by clicking on the verification link sent to your new address.

  • 17. How can I change my account password and security pin?

    To change your account login password and transaction security pin, access your user dashboard area and navigate to the settings section. Provide your old password/pin and request an OTP for verification. Once verified, you can set up your new password/pin.

  • 18. Is KYC mandatory for investing and withdrawing from PEPPERSTONEFX?

    While KYC (Know Your Customer) verification is not mandatory for investing and withdrawing from PEPPERSTONEFX, it is recommended for enhanced security and compliance purposes.

  • 19. How can I raise a ticket at PEPPERSTONEFX?

    To raise a ticket, simply login to your account and find the RAISE TICKET option on your dashboard. Describe the issue or problem statement, and our team will promptly respond with suitable solutions. You can also track your raised tickets, reply to them, or close them using this feature.


  • 20. Are there any fees associated with investing in your platform?

    We do not have any fees associated with investing in our platform. There are no hidden fees or additional costs burdened on the user. Moreover, you can withdraw your referral income with just an inactive account with us.

  • 21. What are the various payment gateways available at PEPPERSTONEFX?

    At PepperstoneFX, we offer a range of cryptocurrency-driven payment gateways to ensure smooth and efficient transactions. Some of the most widely accepted and liquid assets we support include BTC, BCH, ETH, LTC, TRX, USDT(TRC), USDT BEP 20, BNB BEP-20, BUSD BEP-20, and Dogecoin.

  • 22. Is my debit/credit card or banking payments acceptable with PEPPERSTONEFX?

    We operate on a crypto-driven payment model and employ cutting-edge AI technology, which enables us to operate globally with efficiency and speed. As a result, we do not accept traditional banking payments such as debit/credit cards or bank transfers. Our platform is designed to leverage the benefits of cryptocurrencies, providing you with seamless and secure transactions.

  • 23. When will my first daily ROI payout reflect once after I made an investment with PEPPERSTONEFX?

    Once you have made an investment and activated your package, our system takes 24 hours to recognize your transaction and set up your account for trading. After this process, you can expect your first daily ROI payout to reflect in your account.

  • 24. Is a top-up option available with PEPPERSTONEFX? Will my previous investment be counted or added to the new one?

    Our system does not support investment top-ups. Each investment package is treated separately, and previous packages are not combined or added to new ones. They are considered individual entities in your investment portfolio.

  • 25. What will be my mode of withdrawal when I make multiple payment gateways in a single account?

    If you have multiple packages activated under the same account, the default withdrawal currency will be based on the higher investment package. Your withdrawal requests will be initiated from the respective wallets associated with those packages.

  • 26. Can I invest using Bitcoin and withdraw in USDT or any other currencies? Is it possible to change our default mode of payment in order to withdraw?

    No, it is not possible to interchange or adjust your default currency. If you activate your package using Bitcoin, then you can only withdraw in Bitcoins when you place your withdrawal requests.

  • 27. What are the types of incomes PEPPERSTONEFX offer?

    At PepperstoneFX, participants are entitled to six unique types of incomes, commissions, and rewards, which are:
    1. Daily profits
    2. Referral Income
    3. Binary Income
    4. Binary Rewards
    5. Monthly Sales Incentive
    6. Instant Investment Discount Coupons

  • 28. What are the various packages available for a user at PEPPERSTONEFX?

    There are three lucrative investment packages available at PEPPERSTONEFX, each catering to different aspirations and ambitions.
    MINI: Invest from $49-$4999 at 1% daily profits and 50% Principal returns
    MAX: Invest from $5000-$19999 at 1.25% daily profits and 75% Principal returns
    MASTER: Invest from $20000-$49999 at 1.5% daily profits and 100% Principal returns

  • 29. What are the days on which daily profits are credited to user’s wallet?

    Our system is created based on the trading cycle and our daily income is credited only from Tuesday to Saturday.

  • 30. What are Discount Coupons?

    Get ahead in the investment game with PEPPERSTONEFX instant discount offers. Enhance Your Investment Potential with Exclusive Discount Coupons
    Here's how it works: With every investment bought at PEPPERSTONEFX, you are entitled to investment discount coupons of 2%, 3% and 4% according to the selected package. These coupons can be redeemed with your next upcoming purchases within a time limit of 10 days. It is to be noted that the Coupons can be redeemed with self-account only.

  • 31. How does referral program of PEPPERSTONEFX works?

    Whenever someone clicks on their referral link or uses their referral code to sign up and subsequently engages in investing on the PEPPERSTONEFX platform, the referrer earns a referral commission of 10%. This commission is a percentage of the invested amount by the referred user. YOU CAN WITHDRAW REFERRAL EARNINGS WITHOUT ACTIVATING A PACKAGE WITH PEPPERSTONEFX.

  • 32. How does Binary program at PEPPERSTONEFX work?

    Binary income at PEPPERSTONEFX is a unique earning opportunity that allows users to build a binary network and earn additional income based on the investment activities of their network members. PEPPERSTONEFX offers flat 10% Binary earnings to every user. These earnings are credited at every day end and users rejoice the option to withdraw them immediately or at all times.


    1. Activation of a personal account is a must.
    2. Activation of two direct referred accounts under you. One on the left and the other on the right side is a must.
    These 2 accounts need to be directly registered under you using YOUR referral link.

  • 34. What is Binary Capping Limit?

    The capping limit at PEPPERSTONEFX refers to a predetermined maximum amount of income or commission that an affiliate can earn within a day. This limit is put in place to ensure fair distribution of earnings and to maintain the sustainability of the compensation plan. When an affiliate reaches the capping limit, they will no longer receive additional commissions or income for that particular day, even if their sales volume or performance continues to increase.

  • 35. What is Binary Rewards?

    Users will have to reach the specified binary earnings and unlock various ranks to climb up and claim the Crown. It starts all the way from hustling and attaining the top position by tuning yourself up in various roles. Win exciting products from Air Pods, Luxury Car and a Modern Age Villa.

  • 36. What are monthly sales incentives?

    At PEPPERSTONEFX, we're excited to introduce our Monthly Sales Incentive program, designed to reward your efforts in building a thriving network and driving sales. This program empowers you to amplify your earnings every month, creating a mutually beneficial partnership.
    How It Works:
    The program rewards users based on their direct sales performance. Depending on the total sales amount achieved by a user in a calendar month, they become eligible for varying levels of incentives. The incentives earned by users are paid out monthly on the 1st day of each month.
    $10,000-$49,999: Earn a 1% incentive
    $50,000-$499,999: Reap a 2% incentive
    $500,000-$999,999: Attain an impressive 3% incentive

  • 37. Wallets

    • Investment Profits are credited daily to the savings wallet
    • Withdrawal dates are 10th, 20th & 30th
    • Inter wallet transfer to Savings Wallet to other user’s account free of charges
    • Funds from the Savings wallet can be transferred to the Booster wallet for long-term reinvesting of profits
    • A Maximum of 50% of funds from this wallet can be utilised for reinvesting

    • Affiliate incomes including referral, binary and all other networking incomes are credited to this wallet
    • Instant Withdrawal of earnings round the clock, any day, anytime
    • Balances can be transferred to the Savings wallet
    • Funds from the Current wallet can be transferred to the Booster wallet for long-term reinvesting of profits
    • Up to 50% of funds from this wallet can be utilised while reinvesting a new package

  • 38. Can I transfer my PEPPERSTONEFX wallet funds to another user’s PEPPERSTONEFX wallet?

    Yes, you can perform two types of wallet transfers:
    1. Internal Transfer: Transfer funds from your savings wallet to your current wallet with a minimum balance of $15 without any transfer fees.
    2. External Transfer: Transfer your current wallet funds to another user’s current wallet with a minimum balance of $15 without any transfer fees.

  • 39. What is Booster Wallet?

    This is a long-term initiative by PEPPERSTONEFX for seasoned investors to maximize their earning potential. With 2% earnings every day and 100% principal return, offering a total of 500% returns over 200 days, this option opens up a new world of possibilities and opportunities to captivate. Users can use their profits from Savings and Current wallet to bring new packages in the booster wallet starting from $49.

  • 40. What is the minimum and maximum withdrawal amount at PEPPERSTONEFX? What are the Withdrawal Charges?

    You can make withdrawals from your accounts with ease. The minimum withdrawal amount is set at $15, giving you the freedom to access your funds when needed. Additionally, there are no limits on the maximum withdrawal amount, ensuring you have complete control over your finances. We do have a fixed withdrawal charge of 10% deducted from the user’s balances anytime they request throughout the contract.

  • 41. When Can I withdraw my earnings?

    Daily profits can be withdrawn on every 10 th , 20 th and 30 th , while Affiliate earnings are available for withdrawal at all times.

  • 42. How long does it take for my withdrawals to reflect in my crypto wallet?

    Once a user places a withdrawal from his wallet, then, our system takes a minimum of two hours of processing time and a maximum of 24 hours of processing time to reach the respective user’s local crypto wallet.


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